Política de Cookies

Cookies policy

  1. What are cookies?

    The website www.vidacaixa.es, owned by VidaCaixa S.A.U. de Seguros y Reaseguros (hereinafter, “VidaCaixa”), uses cookies and other files of similar functionality (hereinafter, and collectively, "cookies").

    Cookies are small data files that websites install on your device to, for example, enable their operation, learn about your browsing habits and improve your experience on future visits. When browsing this website, session cookies and persistent cookies are used which, in turn, may be first-party or third-party cookies.

    Session cookies are cookies designed to collect and store data while you access a website. They are usually used to store information that you are only interested in retaining for the provision of the service you have requested on a single occasion.

    Persistent cookies are a type of cookie in which the data remains stored on your terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

  2. Purposes of cookies and third parties / cookie configuration and rejection

    On this website we use cookies that allow the operation and provision of the services offered on it (for authentication and identification of users, to maintain the chosen language during the session or for security purposes).

    We also use cookies for the purposes indicated below. If you do not accept any of them, your experience on our website will be limited with respect to the functionalities specified in this section, but we want to give you full control so that you can decide at all times.

    THIRD-PARTY COOKIES: Cookies for which third parties are responsible for the information in question:

    If you save without checking any boxes, this will mean that you reject cookies.


    Accept all cookies by clicking this button:

  3. Disabling or deleting cookies

    To configure or reject cookies, you can use the settings panel in section 2 ("Purposes of cookies and third parties / cookie configuration and rejection").

    Likewise, most browsers allow you to manage your preferences regarding the use of cookies at any time. You can adjust your browser to reject or delete certain cookies at your discretion.

    To configure cookies, you can do so from your browser through the following links:

    You can also revoke your consent to the use of cookies in your browser by installing a plug-in or by using an opt-out system provided by some third parties who install cookies on our website:

    If you accept the use of cookies and then reject it, some of these cookies will remain installed on your device. If you wish to delete them, you can do so from your browser, as indicated above in this section.

  4. Personal Data Processing

    1. Controller

      The controller is VidaCaixa, whose full name and contact details are set out below:

      Vidacaixa S.A.U. de Seguros y Reaseguros
      CIF: A-08663619
      Address: Paseo Castellana 189, 28029 Madrid

    2. Data Protection Officer (DPO) Contact Information

      VidaCaixa has appointed the Data Protection Officer that CaixaBank has appointed for all CaixaBank Group companies as responsible for matters related to privacy and data protection in the performance of their activity.

      Customers can contact the Data Protection Officer by sending an email to delegadoprotecciondatos@caixabank.com or in writing to Calle Pintor Sorolla 2-4 (49002 Valencia) with the reference “Data Protection Officer”.

      The Data Protection Officer may be contacted at the following link: www.caixabank.com/delegadoprotecciondedatos.

    3. Purposes for Processing 

      The purposes for processing are indicated in "Purposes of cookies and third parties / cookie configuration and rejection".

    4. Legal Basis for Processing

      The legal basis for processing is your consent, which you can manage, and revoke as indicated in sections 2 ("Purposes of cookies and third parties / cookie configuration and rejection") and 3 ("Disabling or deleting cookies").

    5. Categories of data processed

      With regard to the third parties identified in section 2 ("Purposes of cookies and third parties / cookie configuration and rejection"), you can consult their respective policies to find out about the categories of data they process.

    6. Data Recipients

      VidaCaixa will share the information collected with:

      • Public authorities and bodies, if required by law.

      • Information technology service providers acting on our behalf as processors.

      In relation to third-party cookies, we refer to section 2 (“Purposes of cookies and third parties / cookie configuration and rejection”).

    7. Transfer to third countries

      Data processing is generally carried out by service providers located within the European Economic Area or in countries that have been declared to have an adequate level of protection.

      In other cases, we ensure the security and legitimacy of data processing by requiring our suppliers to have, for example, binding corporate rules that guarantee data protection similar to those laid down in European standards that subscribe to the European Union's standard clauses or otherwise provide adequate guarantees regarding the processing of the data they carry out, in accordance with applicable European and national data protection regulations.

      In relation to the third parties detailed in section 2("Purposes of cookies and third parties/ cookie configuration and rejection"), you can consult their respective policies through the links included in the table of that section to inform you of the transfers that, where appropriate, they make.

    8. Data Storage

      The data will be processed for as long as the authorisations for use granted remain in force. In accordance with data protection regulations, this data will be kept (during the period of prescription of the actions derived from said authorisation) for the sole purpose of complying with the legal obligations required of VidaCaixa, and for the formulation, exercise or defence of claims.

    9. Exercise of Rights and Claims before the Data Protection Authority / Rights of Data Subjects

      The owner of the personal data may exercise the rights in relation to them (access, portability, revocation of consent, rectification, opposition, limitation, deletion) in accordance with current regulations, at CaixaBank branches, at the PO BOX 209-46080 VALENCIA, through data protection: Exercise of rights, or through your digital or mobile banking. Likewise, you can address the claims derived from the processing of your personal data to the Spanish Data Protection Agency (www.aepd.es).

      You can find more information about these rights here (Spanish).

    10. Profiling

      If you consent to the use of information obtained through cookies for behavioural advertising purposes, your browsing will be monitored to show you advertising based on your interests from a profile based on that browsing (for example, clicks on content) under the terms indicated in section 2 2 "Purposes of cookies and third parties / cookie configuration and rejection" of this Cookies Policy. For more details, please see the privacy policies of the third parties identified in that section.

  5. Cookies Policy Updates and Changes

    VidaCaixa may modify this Cookies Policy according to new legislative or regulatory requirements, or in order to adapt the policy to the instructions dictated by the Spanish Data Protection Agency.

    When there are significant changes to this Cookies Policy, users will be notified via an information message on the website.