1. What are cookies?
Cookies are small data files that websites install on your device to, for example, enable their operation, learn about your browsing habits and improve your experience on future visits. When browsing this website, session cookies and persistent cookies are used which, in turn, may be first-party or third-party cookies.
Session cookies are cookies designed to collect and store data while you access a website. They are usually used to store information that you are only interested in retaining for the provision of the service you have requested on a single occasion.
Persistent cookies are a type of cookie in which the data remains stored on your terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.
2. Purposes of cookies and third parties / cookie configuration and rejection
OWN COOKIES: Those with respect to which VIDACAIXA is responsible for the information in question. We use the following types of first-party cookies on this website:
THIRD-PARTY COOKIES: Cookies for which third parties are responsible for the information in question:
If you save without checking any boxes, this will mean that you reject cookies.
You can accept/reject all cookies by clicking these buttons:
3. Disabling or deleting cookies
To configure or reject cookies, you can use the settings panel in section 2 ("Purposes of cookies and third parties / cookie configuration and rejection").
To configure cookies, you can do so from your browser through the following links:
- Google: Google Analytics opt-out add-on, disable ad personalization and Google Chrome extension to opt-out ad cookies
- Microsoft: Ad Settings
- Meta: Ad preferences and ad configuration
4. Personal Data Processing
The controller is VidaCaixa, whose full name and contact details are set out below:
VidaCaixa, S.A.U. de Seguros y Reaseguros
Dirección: Paseo de la Castellana 189, planta 1a y 2a, 28046 Madrid (España).
4.2 Data Protection Officer (DPO) Contact Information
VidaCaixa has appointed the Data Protection Officer that CaixaBank has appointed for all CaixaBank Group companies as responsible for matters related to privacy and data protection in the performance of their activity.
Customers can contact the Data Protection Officer by sending an email to firstname.lastname@example.org or in writing to Calle Pintor Sorolla 2-4 (49002 Valencia) with the reference “Data Protection Officer”.
The Data Protection Officer may be contacted at the following link: www.caixabank.com/delegadoprotecciondedatos.
4.3 Purposes for Processing
The purposes for processing are indicated in "Purposes of cookies and third parties / cookie configuration and rejection".
4.4 Legal Basis for Processing
The legal basis for processing is your consent, which you can manage, and revoke as indicated in sections 2 ("Purposes of cookies and third parties / cookie configuration and rejection") and 3 ("Disabling or deleting cookies").
4.5 Categories of data processed
If you accept the use of first-party analytics cookies, we will process the following data:
Browsing history: pages visited and clicks on content.
Time and day.
Check the policies of third-party cookies identified in section 2 (“Purposes of cookies and third parties / configuration and refusal of cookies”) for information on the data or categories of data processed.
4.6 Data Recipients
VidaCaixa will share the information collected with:
Public authorities and bodies, if required by law.
Information technology service providers acting on our behalf as processors.
In relation to third-party cookies, we refer to section 2 (“Purposes of cookies and third parties / cookie configuration and rejection”) read their respective policies, indicated in this section, for more information on their storage periods.
4.7 Data transfers outside the European Economic Area
At VidaCaixa we process your data within the European Economic Area and generally we have service providers located within the European Economic Area or in countries determined to have an adequate level of data protection.
If we need to use service providers which carry out processing outside the European Economic Area or in countries not determined to have an adequate level of data protection, we will ensure that your data is processed in a secure and legitimate manner.
For this purpose, we require these service providers to apply suitable guarantees in accordance with the General Data Protection Regulation, such as binding corporate standards guaranteeing information protection in a similar way to European standards or to subscribe to the standard clauses of the European Union. You may request a copy of the proper guarantees required by CaixaBank from these vendors by contacting the Data Protection Officer at this site.
With regards to the third parties listed in section ("Purpose of cookies and third-party cookies/configuration and rejection of cookies"), you can view their respective policies in this section, for more information about any transfers they carry out, where applicable.
4.8 Data Storage
The data obtained by using cookies accepted by the user will be kept for a period of 12 months.
With regards to the third parties identified in ("Purpose of cookies and third-party cookies/configuration and rejection of cookies"), read their respective policies, indicated in this section, for more information on their storage periods.
4.9 Exercise of Rights and Claims before the Data Protection Authority / Rights of Data Subjects
The owner of the personal data may exercise the rights in relation to them (access, portability, revocation of consent, rectification, opposition, limitation, deletion) in accordance with current regulations, at CaixaBank branches, at the PO BOX 209-46080 VALENCIA, through data protection: Exercise of rights, or through your digital or mobile banking.
Likewise, you can address the claims derived from the processing of your personal data to the Spanish Data Protection Agency (www.aepd.es).
You can find more information about these rights here (Spanish).
If you accept the use of personalization or behavioral advertising cookies, the third parties identified in section 2 "Purposes of cookies and third parties / cookie configuration and rejection" of this Cookies Policy will create a profile with your browsing data to said purposes, as indicated in that same section. For more details, you can consult the privacy policies of the third parties identified in said section.
5. Cookies Policy Updates and Changes
VidaCaixa may modify this Cookies Policy according to new legislative or regulatory requirements, or in order to adapt the policy to the instructions dictated by the Spanish Data Protection Agency.
When there are significant changes to this Cookies Policy, users will be notified via an information message on the website.