Cookies policy


Cookies policy

1. What are cookies?

The website www.vidacaixa.es, owned by VidaCaixa S.A.U. de Seguros y Reaseguros (hereinafter, “VidaCaixa”), uses cookies and other files of similar functionality (hereinafter, and collectively, "cookies").

 

Cookies are small data files that websites install on your device to, for example, enable their operation, learn about your browsing habits and improve your experience on future visits. When browsing this website, session cookies and persistent cookies are used which, in turn, may be first-party or third-party cookies.

 

Session cookies are cookies designed to collect and store data while you access a website. They are usually used to store information that you are only interested in retaining for the provision of the service you have requested on a single occasion.

 

Persistent cookies are a type of cookie in which the data remains stored on your terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

 

2. Purposes of cookies and third parties / cookie configuration and rejection

On this website we use cookies that allow the operation and provision of the services offered on it (for authentication and identification of users or for security purposes).

 

We also use cookies for the purposes indicated below. If you do not accept any of them, your experience on our website will be limited with respect to the functionalities specified in this section, but we want to give you full control so that you can decide at all times.

 

OWN COOKIES: Those with respect to which VIDACAIXA is responsible for the information in question. We use the following types of first-party cookies on this website:

 

THIRD-PARTY COOKIES: Cookies for which third parties are responsible for the information in question:

 
 
 
 

If you save without checking any boxes, this will mean that you reject cookies.

 

 
 

You can accept/reject all cookies by clicking these buttons:

3. Disabling or deleting cookies

To configure or reject cookies, you can use the settings panel in section 2 ("Purposes of cookies and third parties / cookie configuration and rejection").

 

Likewise, most browsers allow you to manage your preferences regarding the use of cookies at any time. You can adjust your browser to reject or delete certain cookies at your discretion.

 

To configure cookies, you can do so from your browser through the following links:

 

You can also revoke your consent to the use of cookies in your browser by installing a plug-in or by using an opt-out system provided by some third parties who install cookies on our website:

 

If you accept the use of cookies and then reject it, some of these cookies will remain installed on your device. If you wish to delete them, you can do so from your browser, as indicated above in this section.

 

4. Personal Data Processing

 

4.1 Controller

The controller is VidaCaixa, whose full name and contact details are set out below:

 

VidaCaixa, S.A.U. de Seguros y Reaseguros

CIF: A-58333261

Dirección: Paseo de la Castellana 189, planta 1a y 2a, 28046 Madrid (España).

 

4.2 Data Protection Officer (DPO) Contact Information

VidaCaixa has appointed the Data Protection Officer that CaixaBank has appointed for all CaixaBank Group companies as responsible for matters related to privacy and data protection in the performance of their activity.

 

Customers can contact the Data Protection Officer by sending an email to delegadoprotecciondatos@caixabank.com or in writing to Calle Pintor Sorolla 2-4 (49002 Valencia) with the reference “Data Protection Officer”.

 

The Data Protection Officer may be contacted at the following link: www.caixabank.com/delegadoprotecciondedatos.

 

4.3 Purposes for Processing

The purposes for processing are indicated in "Purposes of cookies and third parties / cookie configuration and rejection".

 

4.4 Legal Basis for Processing

The legal basis for processing is your consent, which you can manage, and revoke as indicated in sections 2 ("Purposes of cookies and third parties / cookie configuration and rejection") and 3 ("Disabling or deleting cookies").

 

4.5 Categories of data processed

If you accept the use of first-party analytics cookies, we will process the following data:

  • Browsing history: pages visited and clicks on content.

  • Device ID.

  • Advertising ID.

  • IP address.

  • Time and day.

 

Check the policies of third-party cookies identified in section 2 (“Purposes of cookies and third parties / configuration and refusal of cookies”) for information on the data or categories of data processed.

 

4.6 Data Recipients

VidaCaixa will share the information collected with:

  • Public authorities and bodies, if required by law.

  • Information technology service providers acting on our behalf as processors.

 

In relation to third-party cookies, we refer to section 2 (“Purposes of cookies and third parties / cookie configuration and rejection”) read their respective policies, indicated in this section, for more information on their storage periods.

 

4.7 Data transfers outside the European Economic Area

At VidaCaixa we process your data within the European Economic Area and generally we have service providers located within the European Economic Area or in countries determined to have an adequate level of data protection.

 

If we need to use service providers which carry out processing outside the European Economic Area or in countries not determined to have an adequate level of data protection, we will ensure that your data is processed in a secure and legitimate manner.

 

For this purpose, we require these service providers to apply suitable guarantees in accordance with the General Data Protection Regulation, such as binding corporate standards guaranteeing information protection in a similar way to European standards or to subscribe to the standard clauses of the European Union. You may request a copy of the proper guarantees required by CaixaBank from these vendors by contacting the Data Protection Officer at this site.


With regards to the third parties listed in section ("Purpose of cookies and third-party cookies/configuration and rejection of cookies"), you can view their respective policies in this section, for more information about any transfers they carry out, where applicable.

 

4.8 Data Storage

The data obtained by using cookies accepted by the user will be kept for a period of 12 months.

With regards to the third parties identified in ("Purpose of cookies and third-party cookies/configuration and rejection of cookies"), read their respective policies, indicated in this section, for more information on their storage periods.

 

4.9 Exercise of Rights and Claims before the Data Protection Authority / Rights of Data Subjects

The owner of the personal data may exercise the rights in relation to them (access, portability, revocation of consent, rectification, opposition, limitation, deletion) in accordance with current regulations, at CaixaBank branches, at the PO BOX 209-46080 VALENCIA, through data protection: Exercise of rights, or through your digital or mobile banking.

 

Likewise, you can address the claims derived from the processing of your personal data to the Spanish Data Protection Agency (www.aepd.es).

 

You can find more information about these rights here (Spanish).

 

4.10 Profiling

If you accept the use of personalization or behavioral advertising cookies, the third parties identified in section 2 "Purposes of cookies and third parties / cookie configuration and rejection" of this Cookies Policy will create a profile with your browsing data to said purposes, as indicated in that same section. For more details, you can consult the privacy policies of the third parties identified in said section.

 

5. Cookies Policy Updates and Changes

VidaCaixa may modify this Cookies Policy according to new legislative or regulatory requirements, or in order to adapt the policy to the instructions dictated by the Spanish Data Protection Agency.

 

When there are significant changes to this Cookies Policy, users will be notified via an information message on the website.