Customer service
Welcome to our On-line Customer Service Centre. Answer your questions in the way you choose.
Product information
Information about our sustainable products (article 8 and 9 of the Sustainable Finance Regulation).
- Pre-contract information
- Historical Investment Portfolio Performance
- Sustainability information of marketed products
- Information of sustainability on company social welfare plans
- Information on sustainability of company social welfare product
- Sustainability information on non-marketed products
- Information on social security plans for residents of the Basque Country
How to report a claim
Check here to see all the documentation you need to report a claim.
Frequently Asked Questions
Do you have a question? Answer it here.
Exclusive telephone number for our business customers
93 014 10 51 / 900 31 03 10
Monday to friday 08:00 to 18:30
Medical help abroad:
(+34) 91 179 09 51 / (+34) 93 259 34 45 / (+34) 900 649 415
Servicio de 24 horas
